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Frequently Asked Questions
In what areas are your services available?
Our nurses and therapists travel to most of the counties in West Texas. Contact us to find out more.

Who needs home care?
Your physician will order homehealth care as needed usually following surgery, injury, or diagnoses of an ailment. You must be homebound to qualify.

How much does the service cost?
Patients with medicare pay NOTHING. For non-medicare patients, our costs are competitive. We accept most private insurance, and payments out of pocket. Feel free to speak with a case manager for more information.

How does in-home care cost compare to assisted-living or nursing homes?
The cost of in-home care services is significantly less than any out-of-the home option. Feel free to speak with a case manager for specific information.

Do you provide care in other facilities also?
Yes. Home is where you call it. Tripple C Health provides care to patients that reside in Assisted Living & Board and Care facilities.

Is your Agency licensed & Certified?
Yes. Tripple C Health Systems is licensed by the Texas Department of Aging and Disability Services (DADS), certified by CHAP and accredited by Medicare.

How do you select your nurses and therapists?
Primarily, we consider experience, compassion and ability. We also carefully screen all employees for criminal records and driving violations. And of course, we check all references thoroughly.

How long does it take your agency to start service?
Skilled home care usually starts within 24 hours of getting a referral.

What if my caregiver or personal attendant is sick or goes on vacation?
Another experienced caregiver or personal attendant will seamlessly cover the shift. And of course, we inform clients of any changes prior to sending a substitute.

Can I meet the nurse or therapist in advance?
Yes. Your case manager will arrange the meeting.

Who pays the nurse or therapist?
Tripple C Health covers all costs for Medicare beneficiaries. So, you pay NOTHING

Why should I use your service instead of another agency?
Tripple C Health employs only the most experienced and caring individuals to guarantee the best quality care. Tripple C Health is constantly training, educating and re-credentialing its employees to keep them abreast of the latest technologies and practices in the homehealth industry.

Copyright © 2009 Tripple C Health Systems, Inc. All Rights Reserved.
Tripple C Health Systems Inc.
2008 W. Wall Street
Midland, TX 79701
Tel: (432) 686-7449
Toll Free: 1-855-TRIPPLE
Fax:(432) 684-6265
info@tripplechealth.com
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